Shipping Information

Shopping Guide

- Information about custom fees ( Important! Please read. )
- Payment Method
- Customized order
How to order (Step-by-step Guide)

Delivery Information
- About Shipping Weight
- EMS Shipping fee information
- ePacket/ePacket Light
- Delivery Area

Information about custom fees (Important! Please read.)

Please note that there might be custom fees charged on your order by your country's tax office. For more details please inquire at your local post office.

Payment Method

Payment can be made via credit card and / or using PayPal.

PayPal is an easy way to send money internationally.

For more information click here

Delivery Information
We ship all items directly from Japan and recommend EMS shipping.

Preferred Shipping is by EMS (Express Mail Service) .
EMS is Speedy, Safe and Reasonable.
For more information click here
EMS Shipping fee information
Fee information on other shipping methods (SAL and Regular Air Mail)
Special customized orders:
We are flexible and want to adjust to our customer's preferences as much as possible.
You may choose delivery methods besides EMS, such as regular Air Mail or SAL (Economy mail). However, since shipments by regular air mail or SAL are untraceable we will not take any responsibility for loss or damage of your order if not shipped via EMS.

For further information on special orders please contact us under:
E-mail : maikotea@maiko.ne.jp

Fee information on other shipping methods (SAL and Regular Air Mail)
About Shipping Weight

Explanation for the shipping weight of your order

Total Shipping Weight includes the contents, tare, gift box, shipping carton, etc.

※For example
the total shipping weight of your order might consist of 4 parts:
1. net weight of the ordered tea e.g. 160 g
2. weight of the bag or caddy e.g. 150 g
3. weight of further packing material e.g. 200 g (fancy box for special items)
4. weight of shipping carton e.g. 300 g ( this is the carton that will contain all your ordered items)

In the example given above the 160 g order of tea ends up with a 810 g actual shipping weight.

For reduction of shipping weight click here
EMS Shipping fee information
Fee information on other shipping methods (SAL and Regular Air Mail)

Delivery Area
Region
Country
Asia Bangladesh, Bhutan, Brunei, Cambodia, China (People's Rep.), Guam, Hong Kong, India, Indonesia, Korea (Rep.), Laos, Macau (Macao), Malaysia, Maldives, Mongolia, Myanmar, Nepal, Pakistan, Philippines, Saipan, Singapore, Sri Lanka, Taiwan, Thailand, Vietnam
North America / Central America / Oceania / Middle East Caribbean Australia, Fiji, New Caledonia, New Zealand, Papua New Guinea, Solomon Is, Barbados,Canada, Costa Rica, Cuba,El Salvador, Honduras, Jamaica, Mexico, Panama, Trinidad and Tobago, U.S.A. , Bahrain, Cyprus, Iran, Iraq, Israel, Jordan, Kuwait, Oman, Qatar, Saudi Arabia, Syria, Turkey, United Arab Emirates
Europe Austria, Azerbaijan, Belarus, Belgium, Bulgaria, Czech, Croatia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia(Former Yugoslav Republic of),Malta, Netherlands, Norway, Poland, Portugal, Romania, Russia, Slovak, Slovenia, Spain, Sweden, Switzerland, Ukraine, U.K.
Africa / S. America Argentina, Brazil, Chile, Colombia, Ecuador, Paraguay, Peru, Uruguay, Venezuela, Algeria, Botswana, Cote d'Ivoire, Djibouti, Egypt, Ethiopia, Gabon, Ghana, Kenya, Madagascar, Mauritius, Morocco, Nigeria, Rwanda, Senegal, Sierra Leone, South Africa, Sudan, Tanzania, Togo, Tunisia, Uganda, Zimbabwe
Special customized order
We are flexible and want to adjust to our customer's preferences as much as possible.
Please let us know if you prefer less packaging or want to order tea in greater quantities in a single bag or container.

Here are some possible examples:
1.Most teas you may order in larger bags up to about 1700 g.
2.All Matcha can be ordered in 200 g bags or caddies.
3.Expensive items can be shipped without having them packed in additional fancy boxes.
For further information on special orders please contact us under:
E-mail : maikotea@maiko.ne.jp

Express Mail Service (EMS) Rates

Zone

First Zone

Second Zone

Third Zone

Weight

Asia

Oceania, North America,

Central America

and the Middle East

Europe

South America and Africa

Up to 500g

1,400 yen

2,000 yen

2,200 yen

2,400 yen

Up to 600g

1,540 yen

2,180 yen

2,400 yen

2,740 yen

Up to 700g

1,680 yen

2,360 yen

2,600 yen

3,080 yen

Up to 800g

1,820 yen

2,540 yen

2,800 yen

3,420 yen

Up to 900g

1,960 yen

2,720 yen

3,000 yen

3,760 yen

Up to 1.0kg

2,100 yen

2,900 yen

3,200 yen

4,100 yen

Up to 1.25kg

2,400 yen

3,300 yen

3,650 yen

4,900 yen

Up to 1.5kg

2,700 yen

3,700 yen

4,100 yen

5,700 yen

Up to 1.75kg

3,000 yen

4,100 yen

4,550 yen

6,500 yen

Up to 2.0kg

3,300 yen

4,500 yen

5,000 yen

7,300 yen

Up to 2.5kg

3,800 yen

5,200 yen

5,800 yen

8,800 yen

Up to 3.0kg

4,300 yen

5,900 yen

6,600 yen

10,300 yen

Up to 3.5kg

4,800 yen

6,600 yen

7,400 yen

11,800 yen

Up to 4.0kg

5,300 yen

7,300 yen

8,200 yen

13,300 yen

Up to 4.5kg

5,800 yen

8,000 yen

9,000 yen

14,800 yen

Up to 5.0kg

6,300 yen

8,700 yen

9,800 yen

16,300 yen

Up to 5.5kg

6,800 yen

9,400 yen

10,600 yen

17,800 yen

Up to 6.0kg

7,300 yen

10,100 yen

11,400 yen

19,300 yen

Up to 7.0kg

8,100 yen

11,200 yen

12,700 yen

21,400 yen

Up to 8.0kg

8,900 yen

12,300 yen

14,000 yen

23,500 yen

Up to 9.0kg

9,700 yen

13,400 yen

15,300 yen

25,600 yen

Up to 10.0kg

10,500 yen

14,500 yen

16,600 yen

27,700 yen

Up to 11.0kg

11,300 yen

15,600 yen

17,900 yen

29,800 yen

Up to 12.0kg

12,100 yen

16,700 yen

19,200 yen

31,900 yen

Up to 13.0kg

12,900 yen

17,800 yen

20,500 yen

34,000 yen

Up to 14.0kg

13,700 yen

18,900 yen

21,800 yen

36,100 yen

Up to 15.0kg

14,500 yen

20,000 yen

23,100 yen

38,200 yen

Up to 16.0kg

15,300 yen

21,100 yen

24,400 yen

40,300 yen

Up to 17.0kg

16,100 yen

22,200 yen

25,700 yen

42,400 yen

Up to 18.0kg

16,900 yen

23,300 yen

27,000 yen

44,500 yen

Up to 19.0kg

17,700 yen

24,400 yen

28,300 yen

46,600 yen

Up to 20.0kg

18,500 yen

25,500 yen

29,600 yen

48,700 yen

Up to 21.0kg

19,300 yen

26,600 yen

30,900 yen

50,800 yen

Up to 22.0kg

20,100 yen

27,700 yen

32,200 yen

52,900 yen

Up to 23.0kg

20,900 yen

28,800 yen

33,500 yen

55,000 yen

Up to 24.0kg

21,700 yen

29,900 yen

34,800 yen

57,100 yen

Up to 25.0kg

22,500 yen

31,000 yen

36,100 yen

59,200 yen

Up to 26.0kg

23,300 yen

32,100 yen

37,400 yen

61,300 yen

Up to 27.0kg

24,100 yen

33,200 yen

38,700 yen

63,400 yen

Up to 28.0kg

24,900 yen

34,300 yen

40,000 yen

65,500 yen

Up to 29.0kg

25,700 yen

35,400 yen

41,300 yen

67,600 yen

Up to 30.0kg

26,500 yen

36,500 yen

42,600 yen

69,700 yen


Express Mail Service (EMS) Regions

Region

Country

Asia

Bangladesh, Bhutan, Brunei, Cambodia, China (People's Rep.), Guam, Hong Kong, India, Indonesia, Korea (Rep.), Laos, Macau (Macao), Malaysia, Maldives, Mongolia, Myanmar, Nepal, Pakistan, Philippines, Saipan, Singapore, Sri Lanka, Taiwan, Thailand, Vietnam

North America / Central America / Oceania / Middle East Caribbean

Australia, Fiji, New Caledonia, New Zealand, Papua New Guinea, Solomon Is, Barbados,Canada, Costa Rica, Cuba,El Salvador, Honduras, Jamaica, Mexico, Panama, Trinidad and Tobago, U.S.A. , Bahrain, Cyprus, Iran, Iraq, Israel, Jordan, Kuwait, Oman, Qatar, Saudi Arabia, Syria, Turkey, United Arab Emirates

Europe

Austria, Azerbaijan, Belarus, Belgium, Bulgaria, Czech, Croatia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia(Former Yugoslav Republic of),Malta, Netherlands, Norway, Poland, Portugal, Romania, Russia, Slovak, Slovenia, Spain, Sweden, Switzerland, Ukraine, U.K.

Africa / S. America

Argentina, Brazil, Chile, Colombia, Ecuador, Paraguay, Peru, Uruguay, Venezuela, Algeria, Botswana, Cote d'Ivoire, Djibouti, Egypt, Ethiopia, Gabon, Ghana, Kenya, Madagascar, Mauritius, Morocco, Nigeria, Rwanda, Senegal, Sierra Leone, South Africa, Sudan, Tanzania, Togo, Tunisia, Uganda, Zimbabwe


ePacket Shipping Rates


Weight

1

(Asia)

2

(Oceania, North/Central

America, Middle East, Europe)

3

(South America, Africa)

Up to 50g

530yen

560yen

580yen

Up to 100g

580yen

635yen

685yen

Up to 150g

630yen

710yen

790yen

Up to 200g

680yen

785yen

895yen

Up to 250g

730yen

860yen

1,000yen

Up to 300g

780yen

935yen

1,105yen

Up to 400g

880yen

1,085yen

1,315yen

Up to 500g

980yen

1,235yen

1,525yen

Up to 600g

1,080yen

1,385yen

1,735yen

Up to 700g

1,180yen

1,535yen

1,945yen

Up to 800g

1,280yen

1,685yen

2,155yen

Up to 900g

1,380yen

1,835yen

2,365yen

Up to 1.0kg

1,480yen

1,985yen

2,575yen

Up to 1.25kg

1,700yen

2,255yen

2,945yen

Up to 1.5kg

1,920yen

2,525yen

3,315yen

Up to 1.75kg

2,140yen

2,795yen

3,685yen

ePacket Light Shipping Rates

Weight

1 Region
(Asia)

2 Region
(Oceania, North/Central America,
Middle East, Europe)

Up to 100g

530 yen

550 yen

Up to 200g

580 yen

620 yen

Up to 300g

630 yen

690 yen

Up to 400g

700 yen

780 yen

Up to 500g

770 yen

870 yen

Up to 600g

840 yen

960 yen

Up to 700g

910 yen

1,050 yen

Up to 800g

980 yen

1,140 yen

Up to 900g

1,050 yen

1,230 yen

Up to 1.0kg

1,120 yen

1,320 yen

Up to 1.25kg

1,340 yen

1,590 yen

Up to 1.5kg

1,560 yen

1,860 yen

Up to 1.75kg

1,780 yen

2,130 yen

Up to 2.0kg

2,000 yen

2,400 yen


ePacket Light Regions


Region

Country/ Area

1 Region

Asia

Bhutan, Cambodia, China, Hong Kong, India, Indonesia, Macao, Malaysia, Philippines, Rep. of Korea, Singapore, Thailand, Vietnam, Guam, Saipan, Midway, Northern Mariana Islands, Wake

2 Region

Oceania

Australia, New Zealand, America Samoa

North/ Central

America

Canada, Mexico, U.S.A. & overseas territories (Puerto Rico, Virgin Islands)

Middle East

Israel, Turkey

Europe

Austria, Belgium, Denmark, Finland, France, Germany,
Great Britain, Greece, Hungary, Ireland, Italy, Netherlands,
Norway, Poland, Russia, Spain, Sweden, Switzerland

3rd Region

South America, Africa

Brazil

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